Yes, the CS001 Bot is more than capable of asking for contact info in the chat panel.
Yes. Well... %&*@ YES. People are much more comfortable with a chat bot than even a web form, or calling who knows where at 2 AM. The instant gratification of knowing that the website/company is responding to their needs is important, But that's not all. CS bots are never tired, never in a bad mood, and never asleep. Meaning your customers get the best version of your customer service no matter the time or date.
Of course. In fact the reason I even am offering these bots, is because I needed one for my website. Feel free to go there and check it out: Garment Forge
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